Canonical: https://instain.ru/en/ai/dialpad-ai/ Language: en Dialpad Assistant for work calls # Dialpad AI. Review a work call using its summary and transcript 4.50 / 5 [Directory score](https://instain.ru/en/ai/dialpad-ai/#editorial-rating) [Official website ](https://www.dialpad.com/features/artificial-intelligence/) Dialpad AI creates a transcript and summary for a supported call. The results show the actions it flagged. ![Help Dialpad about the results of the call with AI](https://instain.ru/assets/images/dialpad-ai-screen-b6e3d041a9f0-1200.webp) Dialpad instruction to open the supported call summary. [Open the source ](https://help.dialpad.com/hc/en-us/articles/54987686717211-AI-Call-Summary) ## From a conversation to a verified summary After a delivery call, identify what was agreed and when it is due. Dialpad AI summarizes supported calls and shows flagged action items. Use the summary as a starting point. For a shift handover, open the transcript and match each commitment against what was actually said. Check names and any abbreviations the team uses without explanation. ## Questions and instructions in one conversation In the training call, one participant suggests sending a list of details on Thursday, and the second says that you first need to check for availability. A black task may miss a condition. Find both lines and formulate the result so that the next employee understands the order of actions. If no one has taken on a task, leave it without responsibility. Agree on the corrected text before you transfer it to the working system. ## Who is available for conversation materials Your organization may set different access permissions for the summary, recording and transcript. Check who can open the original and what can be shared with colleagues. For testing, use a call whose participants gave permission for processing. Try another call with a difficult passage, such as a part number, and compare the transcript with the recording. Dialpad documents its transcript API and limitations separately. Test your access with a sample call first. ## Suitable tasks - Prepare a summary for transmission to the shift. - Check tasks and deadlines by replicas. Features ## Strengths - The report is related to the work call. - Documents identifying action items and retrieving transcripts through the API. Things to consider ## Limitations - The desired mode depends on the product and settings. - Names, numbers and arrangements can be recognized incorrectly. ## Selection and conditions Free access Not confirmed Trial period Not confirmed No sign-up required Not confirmed Russian interface Not confirmed Local installation Not confirmed API Yes “Not confirmed” means there is not enough information. The feature may still be available; check the developer’s terms. Input formats Audio Result Text ### Terms Agree on the processing of the conversation and check the terms of orders with the original. From task to first result ## Practical example Task Prepare a summary for transmission to the shift. What to prepare Record the training conversation with the consent of participants and a short list of exact names. ### Task brief or prompt Check the transcript. Separately note the agreed actions, controversial timing and issues without a solution. ### Expected result Summary with verified actions and links to replicas for analysis. ### How to check the result - Check the numbers and names with the record. - Do not appoint a person responsible for one proposal without confirmation. An editorial teaching example of a task brief, not the result of hands-on testing of the service. Check that the required mode is available, that you have rights to the source material and that the intended use of the result is permitted. Check details ## Official sources - [Dialpad AI Call Summary ](https://help.dialpad.com/hc/en-us/articles/54987686717211-AI-Call-Summary) - [Tasks from the conversation ](https://help.dialpad.com/hc/en-us/articles/54983863966619-AI-Spotlight-Action-Items) - [Retrieving a transcript through the API ](https://developers.dialpad.com/reference/transcriptsget) This description is based on the developer’s material. Features, prices and availability may change; check the primary source before use. About the tool Developer Dialpad Category [Work and study](https://instain.ru/en/category/productivity/) Access You need a Dialpad account with the AI function enabled. Participants must have permission to process the conversation. Payment Features depend on the product Dialpad, tariff and organization settings. Check if the required function is included in the contract. API Yes, from the developer [Developer terms ](https://www.dialpad.com/pricing/) Directory score 4.50 / 5 Features 4.50 / 5 Workflows 4.50 / 5 Ecosystem 4.50 / 5 Documentation 4.50 / 5 Scores are an editorial guide to the directory. They are not user reviews or the results of personal testing. [See the methodology ](https://instain.ru/en/methodology/)